Archive for the 'MONEY' Category

Industry Rethinks Moneymaking Software Practice

Thursday, August 28th, 2008
Published: August 27, 2008
SAN FRANCISCO — Before they ship PCs to retailers like Best Buy, computer makers load them up with lots of free software. For $30, Best Buy will get rid of it for you. 
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Eric Fortuna, right, at a Best Buy in Illinois. For $30, his Geek Squad will eliminate programs installed by computer makers.

Christopher Pledger/The Daily Telegraph

Robert Stephens, head of Geek Squad, said of removing preinstalled software, “We’ll give consumers what they want.”

That simple cleanup service is threatening the precarious economics of the personal computer industry. Software companies pay hundreds of millions of dollars to PC makers like Hewlett-Packard to install their photo tools, financial programs and other products, usually with some tie-in to a paid service or upgrade. With margins growing thinner than most laptops, this critical revenue can make the difference between profit and loss for the computer makers, industry analysts say. If the programs are removed, the software makers gain no value out of the $2 to $10 they typically pay H. P. and others to install them on each PC — and PC makers miss out on their cut from revenue-sharing deals. But Best Buy, the nation’s largest electronics retailer, tells computer buyers that the preinstalled software, also known as bloatware, can clutter their machines and slow them down. “You’d be surprised how often consumers tell us to get rid of it,” said Robert Stephens, the head of Geek Squad, the technical support division of Best Buy that removes the software. He declined to say how many people were paying for the service, but said that “it’s going to increase in popularity.” The demand for the service, along with similar offers from Circuit City and other chains, reflects an outpouring of consumer frustration with the way that a brand-new computer can feel as if it is full of digital infomercials — even if those come-ons knock a few dollars off the PC’s price tag. The Web has dozens of do-it-yourself guides to removing such software, which, as one tutorial puts it, “turns your computer into a messy battleground.” Mr. Stephens said the personal computer makers should be worried about the demand for less cluttered computers. “No matter what manufacturers want, we’ll give consumers what they want,” he said. But he added that he believed computer makers would find different ways to profit: “While they may be scared by these trends, they’ll be O.K.” As it turns out, H. P., the world’s largest technology company, is already working on a fundamental change in the way it packages software on its new computers, and thus how its business model works. Stephen DeWitt, who oversees H. P.’s personal computer business in the Americas, said that starting next year the company’s new computers would point users to a Web site where they can buy and download games, productivity software and other programs. Revenue from the site will be split in some fashion among H. P., a retailer like Best Buy and the makers of the software. Mr. DeWitt said the change would cut how much software comes preloaded. Mr. DeWitt said this was happening because consumers were demanding something different, but also because the technology was now in place to allow downloading of software on demand. For now, he said, the benefits to consumers of the free software far outweigh whatever small slowdown it might cause. And he said Best Buy’s cleanup service was not pressuring H. P. to move to a new model. “There’s no tension coming from Best Buy on this — none,” he said. But in Best Buy stores in Northern California, there is clear evidence of the different agendas of Best Buy and the computer makers. The stores display two H. P. computers, identical except that one desktop is cluttered with software icons from eBay, Quicken, AOL, Yahoo and others, while the other is entirely cleaned up. Best Buy workers use the display to promote the company’s $30 “optimization” service. Industry analysts said that the planned change in H. P.’s approach could well reflect Best Buy’s growing influence — and its ability to exact new concessions from computer makers. They said Best Buy has benefited from two key changes: the declining fortunes of competing retailers like CompUSA and some large regional chains, and the addition to its shelves in the last year of computers made by Dell and Apple. Bob Kaufman, a spokesman for Dell, said, “This is an evolving story and Dell is evaluating how it can best deliver software to its customers.” Best Buy’s offer to remove software began in 2006. But recently the toll its policies are taking has heightened considerably, analysts and industry executives say. “Best Buy’s sway is definitely growing,” said Matt Fassler, an industry analyst who covers Best Buy for Goldman Sachs. He said the company had good relationships with computer makers, and, while it wouldn’t seek to harm those relationships, “if they have a strong competitive position, it is incumbent on them to use it.” Mr. Fassler estimates Best Buy will have sales of $44 billion this year. Of that, $1.5 billion to $2 billion will be from the sale of H. P. computers, analysts estimated. One important question is whether the new model being developed by H. P. will be as profitable as the current one. Mr. DeWitt said he expected it to be more profitable. But A. M. Sacconaghi Jr., an industry analyst at Sanford C. Bernstein & Company, said the change could imperil H. P.’s profitability, in part because there is no guarantee that consumers will buy software offered through H. P. instead of another site. As software buying moves online, Mr. Sacconaghi asked, “what makes a consumer go to HP.com over Google?” He also says the challenge for personal computer makers is that they are losing control of what shows up on PC screens — a form of real estate that they have used to sell billboard advertising for software. “They no longer have that real estate advantage,” he said. “There’s a substantial profit pool at risk.” And there can be little profit to begin with, analysts said. The profit margin on many personal computers can be 5 percent or lower, depending on the model. The margins are slim in part because of intense competition that has driven down prices. In some cases, the computers are profitable only because their makers earn $30 or more for each computer for preinstalling the software, according to Shaw Wu, an industry analyst with American Technology Research. And J. P. Gownder, an analyst at Forrester Research, said, “For the average PC, that could be the entire margin.” Without the preloaded software, Mr. Gownder said, “it could put them in the red. That’s why they’ve become so addicted to it.” Mr. Stephens of Geek Squad says he agrees with H. P. that the future is in allowing computer buyers to choose and download what they want. But he said he believed Best Buy, not H. P., was in the best position to help people choose what works for them because, he argued, the in-store technicians are in closest contact with them. “Geek Squad agents have one thing over Apple and Microsoft engineers. We spend most of the day talking to people,” he said.
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Shares Rally as Oil Continues to Fall

Saturday, August 9th, 2008
Published: August 8, 2008
In what has become a familiar pattern on Wall Street, stocks surged Friday, a day after falling sharply. The immediate impetus for the rally appeared to be a big drop in commodity prices, including a 4.1 percent fall in crude oil, which settled below $116 a barrel for the first time since early May. The dollar also continued to gain strength, rising 1.7 percent against a basket of six major world currencies. The Standard & Poor’s 500-stock index rose 30.25 points, or 2.39 percent, to 1,296.32, its biggest one-day gain since April. The Dow Jones industrial average was up 302.89 points, or 2.65 percent, to 11,734.32; the Nasdaq composite jumped 58.37 points, or 2.48 percent, to 2,414,10. In recent weeks, the stock market has swung between strong rallies and steep drops. The S.& P. 500 has moved by at least 2 percentage points on 6 of the last 25 trading days since July 4. By contrast, there were only two days with 2 percent changes from the end of 2003 to the end of 2006. Despite all the sharp moves, the S.& P. 500 index rose just 0.3 percent from July 4 to Thursday’s close. Friday’s jump increased that gain to 2.7 percent. Some analysts say the volatility indicates that investors are increasingly uncertain about the economy. While they are encouraged that oil prices have fallen more than 20 percent from a high of $145.29 in early July, the housing market and the economy over all are still showing significant weakness. Earlier on Friday, Fannie Mae, the government-chartered mortgage giant, slashed its dividend after reporting a $2.3 billion quarterly loss. “Strictly from a psychological standpoint, it tells you that there is not a lot of conviction,” said Barry L. Ritholtz, chief executive of FusionIQ, an investment firm in New York. “Fund managers that are hot to buy one day, turn around and sell the next.” But others see reason to hope the market may have bottomed in mid-July and is starting a slow and hesitant rebound. These analysts note, for instance, that recent economic and housing reports may be bleak but the data is often better than expected. Home sales appear to be flattening out, though at a very low level, and in some regions home prices have edged higher during the spring and summer seasons, when home sales are at their highest levels of the year. “When you get that steady trickle, the market builds on that,” said James W. Paulsen, chief investment strategist for Wells Capital Management. “In between, what takes the market down is not economic reports. Sometimes it’s straight company reports, other times it’s spreading of rumors and fears.” Another trend that may be contributing to the volatility are reports of increasing weakness in Europe and Asia. On Friday, a report showed that Italy’s economy unexpectedly shrank in the second quarter. Earlier, reports showed weakness in Germany, Japan and Great Britain. Even Chinese government figures have suggested that growth will be a few percentage points lower this year. Such news has contributed to the drop in oil prices. Oil settled at $115.20 a barrel on the New York Mercantile Exchange Friday. Other commodities also fell sharply, with wheat falling 6.7 percent and copper closing down 2.4 percent. In a report titled “Calling a Top,” analysts at Lehman Brothers wrote on Friday that oil prices had peaked, citing among other things lower demand from developed economies. Analysts suspect that slower growth could force the European Central Bank and the Bank of England to start lowering short-term interest rates, which are significantly higher than the Federal Reserve’s benchmark funds rate of 2 percent. That anticipation — coming the day after both central banks decided to leave their key rates unchanged — pushed up the dollar, which earlier this year fell to its lowest level since the currency was allowed to float freely in the 1970s. One euro now buys $1.50, down from $1.53 on Thursday. The yen fell to 110.24 to the dollar, from 109.45. If investors around the world believe the dollar will strengthen further, they may be moving some of their money into American stocks, said Douglas M. Peta, market strategist at J.& W. Seligman & Company. “All of a sudden investors have come to the conclusion that Europe and U.K. may be in worse shape than the U.S.” Still, weakness in Europe and Japan would not necessarily be a good thing for the United States, because American exports have become an important counter to the problems in the domestic housing market and helped keep the economy growing in the first half of the year. Another abiding challenge to the stock market and the broader economy alike is access to credit. Even as stocks have rallied, the credit market remains sluggish, with few new deals coming to the market and worries about defaults spreading to auto loans and credit cards. The KDP high-yield index, which tracks yields on junk bonds, climbed this week to its highest level since early 2003. Mortgage interest rates are near 12-month highs as investors worry about the future of Fannie Mae and Freddie Mac. “It’s tougher for individuals or corporations to have access to the credit markets,” said Steven M. Rogé, a portfolio manager at R. W. Rogé & Company in Bohemia, N.Y., who is skeptical that stocks have bottomed. The recent big moves in the market have also come at a time when trading volume has been relatively low, a phenomenon that is more common in the summer, said Jerry Webman, chief economist at OppenheimerFunds. When volumes are low, a few momentum traders can more easily drive markets up or down significantly, he said. “I would be cautious about overinterpreting any of the up days or down days this week.”
Floyd Norris contributed reporting.
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Steven Spielberg’s Director’s Cut

Sunday, July 27th, 2008
Published: July 27, 2008
HOW did Hollywood lose Steven Spielberg?
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Frazer Harrison/Getty Images, for A.F.I.

Steven Spielberg is seeking a backer outside Hollywood. Way outside.

Late last month, DreamWorks, the boutique movie studio that Mr. Spielberg co-founded in 1994, let it be known that it had found a way to exit its unhappy three-year marriage with Paramount Pictures. Reliance ADA Group, a Mumbai conglomerate, was nearing a deal to give the dream workers $550 million to form a new movie company. That Mr. Spielberg and his business partner David Geffen had found an investor wasn’t surprising. Mr. Spielberg is a superstar. DreamWorks had made it clear for months — via public comments and private grousing fed into the Hollywood grapevine — that they hated being part of Paramount and were going elsewhere as soon as it was contractually allowed. But there was still an element of shock: Hollywood could not come up with a rich enough deal for Mr. Spielberg, the most bankable director in the business and a “national treasure”? His last movie alone, “Indiana Jones and the Kingdom of the Crystal Skull,” has sold $743 million in tickets and is still playing in theaters around the world. For that matter, there wasn’t anybody on Wall Street willing to write a blank check for the guy with “Jaws” and “Jurassic Park” on his résumé? The pending deal with Reliance underscores some realities about Mr. Spielberg — mainly that he has become so expensive that few public companies can afford him. Mr. Spielberg’s standard deal, on par with other blue-chip talent, is 20 percent of a movie’s gross from the first ticket sold, although he agreed to a somewhat less aggressive paycheck on the latest “Indiana Jones” installment to offset its high budget. And there’s another whisper coming from Hollywood’s highest echelons. It’s a sensitive topic — and one that Mr. Spielberg’s associates find hugely insulting — but one that bears consideration: How long before the A-list director, at 61, is a little, well, Jurassic? SUCH talk is rooted in sour-grapes justifications for losing Mr. Spielberg to Reliance, his allies say, noting his huge list of projects on the horizon. Among them are potential blockbusters like “Transformers: Revenge of the Fallen,” which he will produce. He’s also pursuing more cerebral projects like an Abraham Lincoln film with a script written by the “Angels in America” playwright Tony Kushner. Even so, Mr. Spielberg’s representatives had been talking with potential backers for months, said three people involved who requested anonymity for fear of angering the powerful director. The Spielbergians had casual chats with companies including Sony and the News Corporation. Hollywood-friendly banks like JPMorgan Chase and Goldman Sachs were also in the mix. Hollywood’s seeming inability to close a deal with Mr. Spielberg highlights the shift toward a more corporate, buttoned-down movie business. Just a few years ago, bragging rights often drove business decisions. Steven Spielberg is available? Back up the money truck. We want that jewel in our crown no matter what the cost. And studio bosses could justify such ego-driven loss leaders: In the entertainment business, talent draws talent. Associates of Mr. Spielberg say they have not seriously entertained any Hollywood overtures, something corroborated by Ron Meyer, the president of NBC Universal. “We have not been given the opening to be in business with DreamWorks,” said Mr. Meyer, adding that the studio would jump at the chance given “the opportunity and the right deal.” But now that the big studios are all firmly embedded in big corporations, profit margins are the obsession. Add in skyrocketing star salaries and ballooning marketing costs, which have hammered margins, and pop go the sweetheart deals. “Big names don’t carry the same weight they used to,” said Harold L. Vogel, an independent media analyst. DVDs also have a starring role in the reluctance to take on risk. After years of blistering growth, domestic DVD sales fell 3.2 percent last year to $15.9 billion, according to Adams Media Research, the first annual drop in the medium’s history. While DVDs are still a big business, any decline is cause for great concern, because DVD sales can account for as much as 70 percent of revenue for a new film. When DVDs were soaring, studios had an incentive to own projects outright. Recently, they’ve been going the other way, trying to share ownership to protect themselves. Indeed, the DVD situation combined with other business challenges — the arrival of widespread Internet streaming being one of the thorniest — has studios so panicked that all their executives chatter about these days is mitigating risk. Hardly a time to double down on a fat deal with Mr. Spielberg. Studios are also increasingly focused on out-of-the-park franchise films that sell overseas. The DreamWorks slate is a little patchy — namely because Mr. Spielberg and Stacey Snider, the company’s chief executive, believe in delivering a mix of prestige films and blockbusters. Along with “Norbit,” the sophomoric Eddie Murphy smash that sold $159 million in tickets, come films like “Things We Lost in the Fire,” a drama starring the Oscar-winner Halle Berry that sold about $8.4 million in tickets. Chip Sullivan, a corporate spokesman for DreamWorks, declined to comment. He said Ms. Snider was on vacation and unavailable. Mr. Spielberg, via a spokesman, declined to comment. Bruce Ramer, the director’s longtime lawyer (Mr. Spielberg named the mechanical shark in “Jaws” after him), also declined to comment. As for Wall Street, the firm belief in Hollywood is that the arrival of Reliance marks the end of the private equity and hedge fund boom that has propped up the industry. With the capital markets in turmoil, terms have tightened substantially for movie deals. Investors are demanding faster payback schedules, better guarantees and even a say in how movies are made and marketed. None of that is acceptable to the DreamWorks team. Mr. Spielberg, who has directed more than 50 films, also wants to control his own destiny; at this point in his career, say friends, his accomplishments have earned him the right to have 100 percent control over his movies. Autonomy and ownership are paramount, and, at the moment, overseas investors are the most likely to allow Mr. Spielberg to write his own ticket, say studio executives. In some ways, Reliance marks a return to the past. Studios have over the last decade tapped American investors — DreamWorks began with backing from Paul Allen, a founder of Microsoft — but foreign investors, notably Germans, were a big source before that. THE deal with Reliance is not done. People involved in the talks, which are private, say that work is progressing but that no deal is likely to be signed for several weeks. In addition to the $550 million in equity — which may inch higher during negotiations — DreamWorks is seeking access to a $400 million line of debt financing. And Hollywood will still have a chance to nab a piece of the storied director. After negotiations with Reliance wrap up — if they wrap up — Mr. Geffen and Mr. Spielberg will start looking for a distribution deal with one of the big studios, most likely Universal Pictures or 20th Century Fox. Will Mr. Geffen and Mr. Spielberg see a bidding war? Probably, but it depends on what kind of terms they want. Tags:

Eyes on Inflation, European Bank Raises Rate

Thursday, July 3rd, 2008
Published: July 4, 2008
FRANKFURT — The European Central Bank, spooked by soaring prices for food and fuel, raised interest rates on Thursday, joining several other central banks in battling a global eruption of inflation. With the quarter-point increase, the central bank followed those in Sweden and Norway that raised rates this week, citing inflation. The Federal Reserve in the United States, where short-term interest rates are only half of those in Europe, has so far declined to join them. The European Central Bank’s decision deepens a recent divergence in monetary policy on either side of the Atlantic, ending a long period when it tended to follow the course set by the Fed. But the sharp rise in inflation has put Europe’s bank into a policy bind because it has been accompanied, in recent days, by evidence that the economy here is deteriorating much like that of the United States. Manufacturing activity in the 15 countries that use the euro shrank in June for the first time in three years, according to a survey of European purchasing managers. In Spain and Ireland, where a collapse in housing prices has magnified the problems, there is a real risk of recession. Still, the European Central Bank, hewing to its inflation-fighting mandate, pressed on with the expected increase, lifting the benchmark rate to 4.25 percent from 4 percent. Among other thing, it is intended as a warning to unions not to use higher inflation as a lever to demand hefty pay raises. It was not clear, before an afternoon news conference chaired by the bank’s president, Jean-Claude Trichet, whether the increase would be a one-off gesture or the start of a cycle of tighter monetary policy. Several economists said they doubted the bank could tighten much further, given the parlous economic situation. “The E.C.B. is hiking at a time when confidence is plummeting,” said Thomas Mayer, the chief European economist of Deutsche Bank. “The question is, ‘what do you do when asset prices fall at the same time that consumer prices rise?’ The central bankers seem to have reached the end of the line.” Indeed, the bank has come under intense political pressure in recent days not to tighten credit at such a fragile moment for Europe’s economy. The French president, Nicolas Sarkozy, said higher rates would do little to stem the rising price of oil. Germany’s finance minister, Peer Steinbrück, warned that an increase could further depress growth. The central bank, under Mr. Trichet, has steadfastly rebuffed efforts to influence its policy. But even within its 21-member governing council, the unhealthy combination of inflation and stagnation has opened a split — with inflation hawks calling for a rate increase, while the doves resisted it. The hawks are led by Axel A. Weber, the president of Germany’s Bundesbank, which bequeathed its long tradition of inflation fighting to the European Central Bank. Germany is also an exception among major European countries, in that its economy is still expanding, even if more modestly lately. “It’s clear that Weber convinced Trichet and the majority of the council to go for it,” Mr. Mayer said. “But the weakening growth numbers will lead the others to resist further rate increases.” The position of the hawks was reinforced on Monday with new statistics that showed inflation in Europe rose to an annual rate of 4 percent in June, twice the ceiling set by the European Central Bank. With oil prices continuing to surge — it traded at a new record of$145 a barrel in Asia on Thursday — some economists expect inflation to spike even higher in August, perhaps to 4.25 percent. “There is a genuine question about what to do about inflation that is entirely driven by oil prices,” said Holger Schmieding, chief European economist at Bank of America in London. “One option is to let it filter through the system; the other option is to attack it now.” In raising rates, even at a time of such uncertainty, the European Central Bank has opted for the latter. Tags:

Microsoft Seeks Path Beyond the Gates Legacy

Friday, June 27th, 2008
Published: June 27, 2008
Bill Gates is retiring, sort of. He is still only 52, and he is going off to spend more time guiding the world’s richest philanthropy, the Bill and Melinda Gates Foundation. He will still be Microsoft’s chairman and largest shareholder, but Friday is his last day as a full-time worker at the software giant, marking the unofficial end of his career as a business leader. And what a career it has been. Mr. Gates has been an animating force behind the personal computer revolution, helping to build a huge global industry and engineer blockbuster products like Windows and Office, used every day in offices and homes around the world. The Harvard dropout was the wealthiest person on the planet for years — worth more than $100 billion in 1999 — though his fortune is now about half that because of the decline of Microsoft’s shares and his continued donations to his foundation, which is focused on global health and education. Despite his success, Mr. Gates is moving on as the company he co-founded in 1975 is struggling to find its way. The center of gravity in technology has shifted from PCs to the Internet, altering the old rules of competition that were so lucratively mastered by Microsoft. For millions of users, mobile devices like cellphones are beginning to edge out PCs as the tool of choice for many computing tasks. And Google, the front-runner in the current wave of Internet computing, has wrested the mantle of high-tech leadership from Microsoft. Although Mr. Gates will spend one day a week at the company, it will be up to his successors, led by Steven A. Ballmer, the chief executive, to master the challenges of the Internet or watch Microsoft’s wealth and stature in the industry steadily erode. “Bill’s legacy is Windows and Office, and that will be a rich franchise for years to come, but it’s not the future,” said David B. Yoffie, a professor at the Harvard Business School. Still, the Gates legacy is impressive. In addition to the software itself, Mr. Gates and his company have fundamentally shaped how people think about competition in many industries where technology plays a central role. Today, there are more than one billion copies of the Windows operating system on PCs around the world. Industry experts and economists say that Windows is not necessarily the best or most admired software for running the basic operations of a personal computer — Apple’s Macintosh can claim the most devout fan club. But Mr. Gates grasped and deployed two related concepts on a scale no one ever had in the past: the power of network effects and the value of establishing a technology platform. Put simply, the network effect describes a phenomenon in which the value of a product goes up as more people use it. E-mail messaging and telephones are classic examples. A technology platform is a set of tools or services that others can use to build their own products or services. The more people who use the tools, the more popular the platform can become. Mr. Gates took advantage of both notions and combined them to build Microsoft’s dominance in PCs, spreading its influence with computer makers and software developers. Today, there are many thousands of software applications that run on the Windows platform, not just word processing and spreadsheets but also the specialized programs in doctors’ offices, factory floors and retail stores — a very broad network on a nearly ubiquitous technology platform. “Gates saw software as a separate market from hardware before anyone else, but his great insight was recognizing the power of the network effects surrounding the software,” said Michael A. Cusumano, a professor at the Massachusetts Institute of Technology’s Sloan School of Management. That, Professor Cusumano added, was the essential difference in the paths of Microsoft and Apple, the early leader in personal computing. Apple, he said, focused on making outstanding products alone, while Microsoft nurtured a growing ecosystem of outside software developers who use, and are dependent on, Microsoft’s technology. The result, he added, is that, while Apple continues to make outstanding products, more than 90 percent of personal computers run Microsoft software. In the early years, it was unclear how much Mr. Gates was pursuing each opportunity as it came, as opposed to carrying out a grand strategy. He certainly had large ambitions. When he was a Harvard undergraduate, Mr. Gates lamented that so many of his fellow students pursued a “narrow track for success” instead of being willing to “take big risks to do big things,” recalled Michael Katz, a Harvard contemporary who is now a professor at New York University. In a Harvard Business School case study, published in 1994, Mr. Gates spoke of Microsoft’s strategy in terms of network effects and technology standards that, combined, enabled the company to command markets. “We look for businesses where we can garner large market shares, not just 30 or 35 percent,” he said. In the past, Microsoft has beaten back challenges and vanquished rivals, even when it came late to markets, as it did in the first wave of Internet technology. Mr. Gates’s shrewd 1995 decision to embrace Internet browsing technology and attack the early leader, Netscape Communications, started a pitched antitrust battle with the government. “But he extended Microsoft’s hegemony for a decade,” said Mitchell Kapor, a longtime rival. However, Microsoft is lagging badly in current round of Internet competition and, analysts say, is facing more formidable challengers this time — notably Google. Microsoft’s share of Internet search in the United States is less than 10 percent, while Google holds more than 60 percent and Yahoo has about 20 percent. And search is only part of the new platform on the Web, which includes social networks like Facebook and MySpace and Internet-based alternatives to traditional desktop software, including e-mail messaging, word processors and spreadsheets. Traditional desktop software — and the technology standards Microsoft controls there — matter far less when more software is accessed with a Web browser and delivered over the Internet from vast data centers run by Google and others. The new approach is known as “cloud computing,” and the business model behind it is typically to sell online advertising and software services. At Microsoft, there is scant sign of panic, despite its trailing position and its failed bid to buy Yahoo for $47.5 billion as a catch-up strategy. Microsoft sees an evolution in computing, not a disruptive revolution that will imperil the company, said Craig Mundie, Microsoft’s chief research and strategy officer. Mr. Mundie said Microsoft is preparing for a widening world of both cloud computing and “client” machines, not only personal computers but also cellphones, cars, game consoles and televisions, all running Microsoft software. “The next big platform is the union of the clients and the cloud,” he said. Tags:

High Fuel Costs Are Squeezing Low Air Fares

Friday, June 20th, 2008
For years, Southwest Airlines and JetBlue operated under self-imposed fare caps, promising travelers that no ticket would cost more than $299 one way. Those were the days. Want to fly from Boston to Long Beach, Calif.? On JetBlue, it will now cost as much as $599 each way. A one-way ticket on Southwest from Manchester, N.H., to Ontario, Calif., can be $414. The low-fare airlines aren’t so low anymore. Jet fuel costs — up more than 80 percent over last year — are forcing the airlines to sharply raise some fares, and reinvent themselves to appeal to not just bargain hunters, but also the briefcase crowd that generally pays more for last-minute tickets. No longer does Southwest’s slogan promise, “You are now free to move about the country.” “The reality is that fares must go up,” said Davis S. Ridley, Southwest’s senior vice president for marketing and revenue management. “The arithmetic doesn’t work if we transport five people across the country at $99 each way.” Airlines like Southwest, JetBlue and AirTran have been able to offer cheap fares for years because of their lower operating costs, for reasons that include simpler jet fleets, work rules and less-sprawling route networks. Their low prices and rapid growth forced the largest carriers to cut fares whenever they entered a market. They still offer deals for passengers who book trips well in advance, travel off-season and at less popular times. But in general, bargains are getting harder to find, as low-fare carriers join the bigger airlines in raising fares, which are up about 18 percent industrywide this year. About half a dozen smaller carriers, including Denver-based Frontier, have also gone out of business or entered bankruptcy this year, in part because of high fuel costs. Industry experts say the dividing line between the low-fare airlines and the largest carriers is blurring. “You don’t have the gigantic gulf of difference you had earlier this decade,” said Philip A. Baggaley, a senior credit analyst with Standard & Poor’s Rating Services. Southwest says it is trying to set itself apart on the issue of fees, if not fares. Major airlines are piling on new fees, like the $15 charge that American, United and US Airways charge some passengers to check a bag. Southwest still allows passengers to bring two free bags, and its marketing slogan is now “Freedom from fees.” Mr. Ridley, the Southwest executive, calls the fees other carriers are charging “airline heroin” because of the dangerous addiction they can become for raising revenue. The sales pitch resonates with some travelers. David Willenborg, a sales manager for a food manufacturer from Plano, Tex., said Thursday that Southwest’s lack of fees helps save his company money on top of the lower fares it offers for many routes that he flies regularly. He paid $415 round trip to Detroit this week, about 30 percent more than in the past, but he was able to check his suitcase and golf clubs free. On American, the round-trip fare would have been more than $1,000, he said, plus $40 for the bags. But Southwest is trying other means to generate extra revenue beyond raising fares. Despite its new slogan, it now offers a service that it calls Business Select. For a fee of $15, $20 or $25, depending on the length of flight and the fare, passengers get a cocktail, an extra credit on their frequent-flier program, and the right to board with the first group of passengers (Southwest does not offer assigned seats). Dave Anthes, an oil company salesman from Chesterfield, Mo., said he was willing to pay the extra money to ensure his choice of a seat on crowded flights. The priority boarding system, he said, is perfect for business travelers who do not have time to arrive early. “You used to have to get here two hours ahead of time and stand in line,” said Mr. Anthes, who was interviewed at the Detroit Metropolitan airport. JetBlue and AirTran, which joined the big airlines in adding a fee for a second bag, but not the first, say they are trying to strike a balance. “Low-fare carriers are not immune from oil prices,” said Robert L. Fornaro, AirTran’s chief executive. “We’ve had to recapture the price of oil. The question is, ‘How do you get there, fares or fees?’ We think it’s better to do both.” AirTran, which has offered business class on its planes since 1998, provides seat assignments on its top-priced fares at no charge, but charges $6 to select a seat for passengers flying on discounted coach tickets (it costs $20 to reserve an exit-row seat.) JetBlue has changed one of its original policies to be more attractive to business travelers. Before this year, it did not offer refunds to passengers whose plans changed. But in January, JetBlue introduced refundable fares, which the airline says generally cost $50 to $100 more each way than its nonrefundable tickets. Refundable tickets are marketed mostly to corporate customers. JetBlue recently joined four large reservation networks, a unique step for a low-fare airline. “Business customers like options,” said David Barger, JetBlue’s chief executive. “They’ll pay more for a premium seat in a coach cabin.” The option has been a boon to Skip Pleninger, vice president of Paris-Kirwan, an insurance company in Rochester. “I need to be able to switch my flights last-minute,” he said. For example, two of his meetings in New York City were canceled last week. Mr. Pleninger paid for that flexibility. If he books ahead, his fares generally are around $154; his fare for the trip this week was nearly $350. Mr. Barger said his airline was trying to maintain its thrifty image while coping with the “new normal” created by high fuel prices. “You can’t bust the brand. People still need to know they’re going to get value pricing,” he said. “But we’re asking the traveling public to participate by buying higher fares.”
Kathryn Carlson reported from Kennedy Airport in New York and Nick Bunkley from Detroit.

Third-party ATM use to be free from April 2009

Tuesday, March 11th, 2008
Come April 2009, one will be able to withdraw money from the ATMs of any bank without shelling out any fee for the same, as per the new circular issued by the Reserve Bank of India (RBI) yesterday. From April this year to March next year, one will have to pay Rs20 for every transaction carried out using the ATMs of other banks, the RBI says in its draft circular published on its web site. No bank should increase the charges prevailing as on Dec. 23, 2007 i.e. the date when the RBI first came out with its approach paper on ATM. Banks which are charging more than Rs20 per transaction should reduce it to a maximum of Rs20 by March 31. The central bank says that the charge of Rs20 indicated will be all inclusive and no other charges will be levied under any other head. The RBI has also stipulated that banks should not charge any fee from customers using their own bank’s ATM. Also, all balance enquiry transactions through other banks’ ATMs should be available free. Banks can, however, levy charges for withdrawals using credit cards and from ATMs located overseas, the RBI says. India has 32,342 ATMs as of December 2007, according to the RBI. The central bank has rejected banks’ plea to cap the number of free cash withdrawals every month by saying that such a cap is not desirable and not practical. The RBI has also rejected the other suggestions made by the Indian Banks Association (IBA) and banks like permitting third-party advertisement on ATMs, white-label ATMs, cash withdrawal at the point of sale. While noting that the charges levied on the customers vary from bank to bank and according to the ATM network used for the transaction, the RBI says that a customer is not aware, before hand, of the charges that will be levied for a particular ATM transaction, while using an ATM of another bank. This generally discourages the customer from using the ATMs of other banks, the RBI says in the circular. It is, therefore, essential to ensure greater transparency, the central bank adds. The RBI also notes that in countries like the UK, Germany and France, customers have access to all ATMs free of charge except when cash is withdrawn for white label ATMs or from ATMs managed by non-bank entities. source: google news http://www.currentnewsaffairs.com http://blogs.mindbodynsoul.com Tags:

RBI changes its mind, allows UBS India entry

Tuesday, February 19th, 2008
Less than a fortnight after the Reserve Bank of India said the grant of banking licence to UBS was on hold, the regulator on Monday said that a licence has been issued to the Swiss banking group. So what has changed? According to an RBI official, the Enforcement Directorate has cleared UBS’s name in a year-long investigation into alleged irregular foreign currency transactions. This is the first time since 2002-03 that RBI has issued a new licence to a foreign bank. The last foreign bank to enter India was Antwerp Diamond Bank and RBI is in the final stages of allowing the Singapore-based DBS to open more branches. Speaking to reporters after a conference in Mumbai, RBI deputy governor V Leeladhar said: “There were some transactions which needed to be clarified, which is why the UBS application had to be put on hold. But now those have been cleared and UBS has been permitted to go ahead with opening a branch.” UBS had earlier submitted a proposal to take over Standard Chartered Bank’s mutual fund (AMC) operations, which was rejected by the central bank. UBS had run foul of the regulator after it was said to have refused to offer the Enforcement Directorate money transfer details relating to Hassan Ali, a stud-farm owner who is under the ED scanner. The directorate subsequently advised the government not to clear the AMC deal. Stanchart is already looking for a new buyer for its AMC and is unlikely to revive talks with UBS.
UBS had applied for a banking licence nearly four years ago. The new licence would help UBS in its fixed-income and foreign exchange businesses, apart from forex derivatives products. UBS is present in India through UBS Securities, which was opened in 1990. It also has a merchant banking licence from stock market regulator Sebi. UBS’s Mumbai office offers advisory, equity sales and trading and employs nearly 80 people. The Swiss bank is also likely to kick off its private banking operations here, making India the fourth centre in Asia (after Singapore, Hong Kong and Tokyo) where it provides such services. Sources said UBS, which has total assets of CHF2.272 trillion, may also be looking at AMC operations in India. UBS runs an outsourcing unit - UBS India Service Centre - in India since June 2006. The division, which was kicked off with 500 employees, now has work force of 1,750 people and may grow further soon. The centre offers information technology, accounting and other back-office operations, including knowledge process outsourcing. On the Singapore-based DBS’s application for branch expansion, RBI’s Leeladhar said it was in the final stages of discussions. DBS, which has one branch each in Delhi and Mumbai, is the only Singapore-based bank currently operating in India. The bank will get new branches on the back of the Comprehensive Economic Co-operation Agreement signed between India and Singapore. The United Overseas Bank is the other Singapore entity that has applied for a branch licence in India. source: google news http://www.currentnewsaffirs.com http://blogs.mindbodynsoul.com   Tags:

BILL GATE RECRUITS A CHAIRMAN-Humour

Saturday, October 20th, 2007
Bill Gates: Thank you for coming. Those who do not know JAVA may leave. 2000 people leave the room. Kantibhai says to himself, ‘I do not know JAVA but I have nothing to lose if I stay. I’ll give it a try’ Bill Gates: Candidates who never had experience of managing more than 100 people may leave. 2000 people leave the room. Kantibhai says to himself ‘ I never managed anybody by myself but I have nothing to lose if I stay.
What can happen to me?’ So he stays. Bill Gates: Candidates who do not have management diplomas may leave. 500 people leave the room. Kantibhai says to himself, ‘I left school at 15 but what have I got to lose?’ So he stays in the room. Lastly, Bill Gates asked the candidates who do not speak Serbo - Croat to
leave. 498 people leave the room. Kantibhai says to himself, ‘ I do not speak one word of Serbo - Croat but what do I have to lose?’
So he stays and finds himself with one other candidate.
Everyone else has gone. Bill Gates joined them and said ‘Apparently you are the only two candidates who speak Serbo - Croat, so I’d now like to hear you have a conversation together in that language.’ Calmly, Kantibhai turns to the other candidate and says `kem chho’ The other candidate answers ‘ek dam majama’


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The Global Millionaire Boom

Friday, October 19th, 2007
Global Millionaire Boom
By Maya Roney  
Household wealth is hitting record heights, and not just in the U.S. There are more millionaire households on the planet than ever before, particularly in Europe and in China, where growth rates are highest.The total number of world millionaire households — those with assets of $1 million or more — grew by 14% in 2006, to 9.6 million, representing the richest 0.7% of all households and owning $33.2 trillion, or about a third of the world’s wealth, according to a recent study by the Boston Consulting Group, a global management consulting firm. “It’s sort of a sexy thing, looking at managing relationships on a household level,” says Bruce Holley, a New York-based partner with BCG, of the study. This is the first global wealth report from BCG that estimates the number of millionaire households per country, as well as estimating total wealth. “This year’s report, our seventh, examines the greatest source of organic growth within wealth management players: namely, their human assets,” write Holley and his colleagues in the report’s preface. China’s Rising — Fast The U.S. had, by far, the highest number of millionaire households, with nearly 4.6 million, and the highest number of $100 million-plus households, with 2,300. The number of millionaire households increased by a steady 10%, while $100-million-plus households grew by 7%, joining the ranks of Microsoft (NasdaqGS:MSFT - News) Chairman Bill Gates and Berkshire Hathaway (NYSE:BRK-A - News) Chief Executive Warren Buffett. Japan, Britain, Germany, and China round out the rest of the top five countries with the most millionaire households, in that order. The number of millionaire households increased the most last year in China (up 39%), Spain (up 32%), and Britain (up 30.5%). In Europe, the number of millionaire households grew by 26.4% in 2006, the highest of any region in the study, helped by its strong currency against the weakening U.S. dollar. In North America, millionaire households grew by just 9% in 2006. The United Arab Emirates and Switzerland led the ranking for highest density of millionaire households, with millionaire households accounting for 6.1% of all households in each country — almost nine times the global average. Japan, Britain, Germany, and Italy have the most households in the $100 million-plus bracket, and in terms of growth, China (up 74%), Brazil (up 27%), and Russia (up 26%) saw the highest rates last year. “China is a force to be reckoned with,” says Holley, noting that the country’s total assets under management have grown at an annualized rate of 23% over the past five years. China’s newest billionaire residents will find themselves in the company of powerful businessmen like Suntech Power’s (NYSE:STP - News) Shi Zhengrong, who lives in the city of Wuxi. “Globalization of Inequality” But some see a darker side to all this new wealth. “What these number disguise is the globalization of inequality everywhere in the world,” says Charles Derber, professor of sociology at Boston College and author of Corporation Nation. “This is the phenomenon of the rich getting richer. And it’s not a phenomenon to be happy about — that’s my reaction.” According to new Internal Revenue Service data announced last week, income inequality in the U.S. is at its worst since the 1920s (before the Great Depression). The top percentile of wealthy Americans earned 21.2% of all income in 2005, up from 19% in 2004, while the bottom 50% of wage earners earned 12.8% that year, down from 13.4% a year earlier. As of 2006, the U.S. held about 40% of the world’s wealth and 50% of its millionaire households, according to the Boston Consulting Group. Now in China and India (which ranks 15th in BCG’s list of countries with $100 million-plus households but, interestingly, does not appear in the top 15 nations for millionaire households), it’s clear a substantial upper class is emerging. But rural poverty numbers are also on the rise, according to Derber. Whether you’re for it or not, “this is the name of the game in any part of the world,” he says. “It’s the Gilding Age of the globe.” Check out the slide show to see the 15 countries with the most millionaire households.  
Source : Yahoo - Business Week
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